This Privacy Policy describes HCA Solutions's
online data collection practices and how we use and
protect your personal information. This Privacy Policy
applies only to the information collected on the general
website (www.hcadvantageinc.com), and does not apply
to information that HCA Solutions obtains about you
from other sources.
Your Consent
By using the Website, you consent to the
collection and use of your information in the manner
we describe in this Privacy Policy. IF YOU DO NOT
AGREE WITH THESE TERMS, DO NOT USE THIS WEBSITE.
Changes to Our Policy
We reserve the right to modify or amend this
Privacy Policy at any time. All changes to this Privacy
Policy will be effective immediately upon their posting
to the Website. We will notify you of material changes
to this Privacy Policy by conspicuously posting the
changes on the Website. Information collected before
changes are made will be treated in accordance with
the previous Privacy Policy. Each version of our Privacy
Policy will be prominently marked with an effective
date.
CONTINUED USE OF THE WEBSITE AFTER THE EFFECTIVE
DATE OF A PRIVACY POLICY WILL INDICATE YOUR AGREEMENT
TO ANY MODIFIED TERMS.
Health Insurance Portability and Accountability
Act of 1996 (HIPAA)
HCA Solutions's use and disclosure of certain
of your information may be subject to the requirements
of the Health Insurance Portability and Accountability
Act of 1996, commonly referred to as HIPAA, as amended
by the Health Information Technology for Economic
and Clinical Health Act ("HITECH Act").
Any information that you submit to us that constitutes
"Protected Health Information," as defined
by HIPAA, is subject to HIPAA and HITECH. The term
"Protected Health Information" or "PHI"
refers to personally identifiable information about
your past, present or future physical or mental health
or condition, the provision of health care to you
or the past, present or future payment for such care.
If any information collected on this Website constitutes
PHI, then our Notice of Privacy Practices will apply.
Information We May Collect
Non-Personally Identifiable Information
When you visit our Website, we may passively
collect non-personally identifiable information about
you via certain Internet technology tools. This information
consists of your IP address, cookies and web beacons,
as well as information regarding the type of browser
and operating system that you use, along with other
similar analytic data. Additionally, if you are using
your mobile device to access HCA Solutions's mobile
website, we may also obtain the location of your mobile
device with your express consent.
Your "IP address" is usually associated
with the network location and physical location from
which you enter the Internet.
The term "cookies" refers to electronic
data stored by your computer browser. The cookies
enable us to facilitate your access to different aspects
of the Website. For example, by showing when and how
you visit our Website, cookies help us to see which
pages of the Website are popular and which are not.
Cookies can also help us to improve your enjoyment
of this Website, for example, by remembering your
address or other information when you request information
or services on the Website. Most web browsers automatically
accept cookies, but you can disable this function
so that your browser will not accept cookies. Please
be aware that if you disable this function, it may
impact your use and enjoyment of the Website.
The term "web beacons" refer to Internet
tools, such as transparent images on the Website or
in emails that we may send to you that help us to
determine, for instance, whether a page has been viewed
or an email opened. For example, when you ask us to
send you information on a promotion or newsletter,
we may use web beacons to determine how many of the
emails that we sent you were actually opened. In general,
any electronic image viewed as part of a web page,
including a banner ad, can contain a web beacon. These
Internet technology tools allow us to track the internet
browser most commonly used to access our site and
the pages that are most popular, which statistics
assist us in making our Website more user-friendly
and accessible.
If you are on our mobile website, you will be asked
whether you want us to access your geographic location
based on the location of your mobile device. If you
select yes, and save that setting, we will access
and collect that data to be used as set forth below.
We may also ask that you participate in anonymous
surveys, which allow us to collect additional data
to help us improve our site. Participation in such
surveys is voluntary and is not connected to any of
your personal information.
We may use third party service providers to assist
us in collecting and analyzing this non-personally
identifiable information.
Personally Identifiable Information
In your use of the Website, we may collect
any information that you voluntarily share with us.
This information may be collected when you send us
emails or voluntarily submit information to us via
the Website. This information may include your (1)
contact information (such as name, address, email
address and phone number), (2) age, (3) gender, (4)
date of birth, (5) insurance information, (6) health
and medical information or other PHI, (7) account
numbers, (8) financial and payment information, and
(9) any other information you choose to provide us,
subject to applicable laws and the terms of this Privacy
Policy.
We may use third party service providers to assist
us in collecting and maintaining this personally identifiable
information. However, we require such service providers
to maintain the confidentiality of such information.
How We Use the Information We Collect
Non-Personally Identifiable Information
We use non-personally identifiable information
in the aggregate to determine how much traffic the
Website receives, to statistically analyze Website
usage, to improve our content, and to customize the
Website's content, layout and services. In addition,
we may use your IP address to help diagnose problems
with our server, to manage the Website and to enhance
the Website based on the usage pattern data we receive.
Furthermore, if you are using our mobile website,
upon you first granting us permission, we will obtain
the location of your mobile device in order to allow
us to provide you with information, including the
HCA Solutions facility or the HCA Solutions physician
closest to you.
Personally Identifiable Information
We will use personally identifiable information
for: (i) the purpose for which you provide it; (ii)
as otherwise may be disclosed at the point of collection;
and/or (iii) for the purposes described below. For
example, we may use your contact information as provided
to us, such as email address, telephone number, and/or
mailing address, to contact you regarding administrative
notices and communications related to your use of
the Website or otherwise as you may request, such
as for an employment application. As another example,
we may use your financial and insurance information
to process payments you request or otherwise adjust
your account. We will not send you promotions or announcements
unless you give us permission to do so.
We may use your personal information to provide you
with certain medical content and information that
we believe may be of interest or use to you and provide
you with a customized experience on the Website.
In providing our services to you, your personal information
may be disclosed to or collected by third-party suppliers
and service providers specifically involved in the
processing of your information received via the Website
and as otherwise necessary to manage our Website and
provide the services you request. We may also use
third party service providers to host the Website
and gather and use on our behalf your personal information
as contemplated by this Privacy Policy and applicable
law. All such third parties are subject to confidentiality
obligations in an attempt to protect your information
as much as is commercially reasonable.
In addition, we may use your personal information
in the aggregate in a non-identifiable way in order
to better understand the services being provided,
how to improve these services and how to improve the
Website. We may provide this aggregated information
to third parties, but when we do so we do not provide
any of your information without your express permission.
We may also use or disclose your personal information
and review the status or activity of multiple users
to resolve disputes, investigate problems, and enforce
our Website Terms of Use or any other agreement with
HCA Solutions. We may disclose or access information
whenever we believe in good faith that the law so
requires, upon sale or reorganization of our company
or some or all of its assets, or if we otherwise consider
it necessary to do so to maintain service and improve
our products and services. Except as stated above,
we will never sell, distribute, or release to a third
party your personal information without your express
permission.
Access to Your Personally Identifiable Information
Upon written request and verification of
your identity, we will provide you with your personal
information in our possession as well as the personal
information, if any, that we have disclosed to third
parties. Requests for such information should be sent
to the contact information below.
You may also update, correct, or delete your personal
information in our possession by contacting us using
the contact information below. If you have registered
for a "members only" portion of our Website,
or MyAurora, you may also update your personal information
by logging into your account.
Handling of Electronic Records and Backup
In general, we will retain all information
collected through the Website for, at a minimum, the
length of time permitted by law. However, we will
delete any personally identifiable information in
our database upon your request or as otherwise required
by law. We may, however, retain non-personally identifiable
information indefinitely.
We maintain backup files as a protection against
natural disasters, equipment failures, or other disruptions.
Backup files protect you and us because they lower
the risk of losing valuable data. Backup files may
contain records with your personal information. Removing
a record from our active files and databases does
not remove that record from any backup systems. Such
backup data will eventually be passively deleted as
backup records are erased through the normal recycling
of backup files. In the meantime, as long as backup
records exist, they receive the same security protections
as our other records.
Security
Communications between your browser and portions
of the Website containing personally identifiable
information are protected with Secure Socket Layer
(SSL) encryption. This encryption is to help protect
your information while it is being transmitted. Once
we receive your information we strive to maintain
the physical and electronic security of your personal
information using commercially reasonable efforts.
NO DATA TRANSMISSION OVER THE INTERNET OR ANY WIRELESS
NETWORK CAN BE GUARANTEED TO BE PERFECTLY SECURED.
AS A RESULT, WHILE WE STRIVE TO PROTECT YOUR PERSONAL
INFORMATION USING COMMERICALTY AVAILABLE AND INDUSTRY
STANDARD ENCRYPTION TECHNOLOGY, WE CANNOT ENSURE OR
GUARANTEE THE SECURITY OF ANY INFORMATION YOU TRANSMIT
TO US, AND YOU DO SO AT YOUR OWN RISK.
In the Event of a Security Breach of Your
Personal Information
If we determine that your personal information
has or may reasonably have been disclosed due to a
security breach of our systems, we will notify you,
at the contact information provided to us, in accordance
with and to the extent required by applicable state
and federal law.
Third Party Privacy Practices
This Privacy Policy applies only to the Website
as provided by HCA Solutions. This Website may contain
links to other websites, which may be subject to a
different privacy policy or are otherwise maintained
or provided by a third party. We are not responsible
for the privacy practices of any third party website
you access from this Website. You should review the
privacy policy of every website before using the website
or submitting any information to the website.
Children under the Age of 18
No part of the Website, or any services made
available through the Website, are designed or intended
to attract children under the age of 18. No personal
information is knowingly collected from any person
under the age of 18.
Contact Information
If you have any questions or concerns about
this Privacy Policy or HCA Solutions's privacy practice,
or access to you personal information, please Contact HCA at the following:
HCA Solutions
Heatherbrae Square
1480 Indian Springs Road
Suite 2
Indiana, PA 15701
